Shipping and Return Policy
Heavengreenza.com ensures quality products and packaging to our customers. We have partnered with reputed courier agencies for a safe and timely delivery. There is free shipping on orders above Rs.499.
How long does it take for an order to arrive?
All the orders are dispatched from our warehouse within 2 working days. Most of the orders are delivered to your address within 2-6 working days from the date when the order is placed.
Can you return plants? No.
Heaven Greenza does not accept returns on plants as the poor plants will perish due to both way transit stress. But we do guarantee every plant will arrive at your doorstep in great condition.
Please note that the plant might look a little dull due to transit stress. But be assured that exposure to sunlight and proper watering will revive the plant to its natural healthy state.
If you are worried about the plant health, we have your back. Just contact our support team:
- Email Us: [email protected]
- WhatsApp us at 8882186485
Can you return non-plant products? Yes.
If any non-plant product reaches you in a damaged state.
We take great care selecting the best products for our customers that will help support and enhance your plant life. If you are not happy with your purchase, we will accept returns and exchanges on unused or unopened products within 30 days of purchase. Simply reach out to our customer support team to start the process.